If your child’s school is closed, we will early cancel your session or class, no problem. We understand!
If an instructor is able to make it to the gym, our doors are open, even if schools are canceled. If you have any questions about if a session or class is canceled, please e-mail the instructor directly.
For both personal training, classes and specialty groups, please make your instructor aware if you are unable to attend so that you are not charged.
PERSONAL TRAINING SESSIONS
Your instructor will reach out to you some time the evening before or that morning depending on the time of your sessions. If you do not hear from them, please reach out to him or her directly. The contact information is firstname.lastname@example.org. Alternatively, you can find their cell phone number on the bottom of the confirmation email you received.
CLASSES and SPECIALTY GROUPS
For those of you registered in a class or specialty group, please notify the instructor if you cannot attend. If the class is canceled because the instructor cannot make it to the gym, you will receive an email notification that the class or group was canceled. Additionally, the class will also be listed as “canceled” on the class or group schedule.
Have a safe and fit winter! If you have any questions about our inclement weather policy, please email us at email@example.com